Evidence may disappear
Access, correspondence, payment details, or transaction history may sometimes become unavailable.
Verification of financial companies, platforms, and payments
Do not transfer more money or provide additional data until you have checked the situation. Access to your account, correspondence, and transaction history may disappear, and some claims may be subject to time limits.
Illustrative image
Why it is important to act now
Do not delay checking the factsAccess, correspondence, payment details, or transaction history may sometimes become unavailable.
New demands, payments, or requests for information may appear before the facts are checked.
For certain claims with banks and payment services, timing can matter.
When doubts keep you worried
When a company is rushing you, a platform stops responding, or the situation has already got out of control, it is important not to face it alone. We analyse the available facts, explain the risks, and help you understand possible next steps.
Areas of work
Find a description that resembles your situation. You do not need to know the exact name of the problem — the details can be clarified during the consultation.
Your account has been blocked, your funds cannot be withdrawn, or you are being asked to make another payment, pay a “tax,” or purchase “insurance” before receiving your money.
Review my situation →You transferred cryptocurrency to an exchange or wallet, but the transaction cannot be reversed or access to your account has disappeared.
Review my situation →You are promised guaranteed returns, pressured to make a deposit, or given vague information about the company and its risks.
Check the project →You paid a fraudulent invoice, followed a phishing link, or noticed a transfer that you did not make.
Review my payment →You are being pressured by phone or in correspondence and asked to provide codes, documents, or install remote-access software.
Check the contact →You are still trading or are only planning a payment, but the company, licence, or withdrawal terms raise concerns.
Check the broker →You provided payment details, sent documents, disclosed a code, or installed software, but do not yet know the consequences.
Assess the risks →Your company transferred funds to a counterparty, received substituted payment details, or cannot verify the recipient.
Review the payment →Your case is not listed, you do not know how to describe it, or you are contacting us about someone else’s situation.
Briefly describe the situation →Broker verification
Do not transfer more money until you have checked the company.

Practical outcome
You will understand the main risks, which materials should be preserved, and whether there are grounds for a detailed investigation.
How it works
Briefly describe your situation.
We clarify the circumstances, available materials, and possible risks.
We explain whether a detailed investigation is needed, including its format, timeframe, and cost.
CRI working standard
Confidential enquiry
Even if you do not know what the problem is called, briefly describe the circumstances. A CRI specialist will clarify the details and tell you whether there are grounds for a detailed investigation.
Answers to your questions
No. No responsible professional can guarantee an outcome. Prospects depend on the evidence, payment method, jurisdiction, and time that has passed.
Correspondence, receipts, bank statements, website and wallet addresses, phone numbers, and screenshots of your account.
This depends on the number of companies, payments, and documents involved. After a brief description of the situation, we will tell you the scope, cost, and estimated timeframe before work begins.
During the initial assessment, we clarify the circumstances, available materials, and possible risks. If a detailed investigation is needed, its scope, timeframe, and cost are agreed with you before paid work begins.
No. During the initial assessment, we do not contact the company, platform, payment recipient, or other party. Any official contact is possible only after your consent.
Select “I do not know which option to choose” in the form and briefly describe what happened. You can also contact us regarding a relative’s or another person’s situation.
Some procedures have time limits, and access to your account, correspondence, or other digital evidence may disappear.